Mambo Techs
Support

Submit Ticket

Report an issue or request assistance from our support team.

Before Submitting

  • Check our knowledge base for existing solutions
  • Review system status for known issues
  • Gather relevant information and screenshots
  • Identify the product and version you are using

Ticket Types

  • Technical issue or bug report
  • Feature request or enhancement
  • Account or billing enquiry
  • General question or feedback

Response Times

  • Critical issues: within 4 hours
  • Standard requests: within 24 hours
  • Feature requests: reviewed within 5 business days
  • All tickets receive an initial acknowledgement within 2 hours

Still need help?

Our support team is ready to assist you with any questions or issues.

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Tell us about your project and we will help you find the right solution. No obligation, just a conversation.

Or call +263 71 731 0416